Reference

Privacy Policy for Your Account

Your account data, payment records and device signals are handled through this Privacy Policy before you enter live tables, slots or the sportsbook where local law permits.

Account dataDANA recordsOVO recordsGoPay recordsQRIS checks
musang77 Privacy Policy for Your Account
CONTACT PATHS

Privacy Help Through Local Channels

Privacy questions should reach the team that can read account records, not a general mailbox that sends you in circles.

Live chat Use live chat from 09:00 to 02:00 WIB for privacy questions tied to login…
Email privacy desk Send data requests to [email protected] with your username, registered mobile number and the action…
Account request path From your account area, open Profile, choose Privacy Request, then select access, correction or…
DATA HANDLING

What We Keep and Why

Privacy works better when you know which records exist and who can touch them. We separate account identity, payment references, device signals and support messages so each team sees only what it…

Account identity

We keep your username, registered mobile number and account status so we can recognise you when you sign in, answer privacy requests and connect support replies to the correct profile.

Payment references

DANA, OVO, GoPay and QRIS actions create reference records, timestamps and amount fields. We use them to match wallet events, handle disputes and confirm whether a transaction belongs to your account.

Device signals

When you move from Chrome on Android to Safari on iPhone, we may record browser type, IP range and session time. These signals help spot unusual access before account settings are changed.

Cookie choices

Cookies keep sign-in status, language preference and basic lobby display settings. You can clear them through your browser settings, then sign in again if the account asks for a fresh session check.

Retention approach

We keep records while your account is active and for a reasonable period after closure when payment checks, disputes or legal duties still apply. After that, we remove or reduce data where possible.

Change requests

If your mobile number, name detail or privacy preference is wrong, contact us through live chat or [email protected]. We may ask for account proof before making edits.

Questions About Your Data Rights

The answers below focus on how our Privacy Policy works when you open an account, use payment rails, change devices or ask us to update your data. Keep your registered mobile number ready when contacting us, because it helps us locate your account without exposing extra details.

We collect account details such as username, registered mobile number, login records, device signals and payment references. These fields help us create your profile, protect access and connect DANA, OVO, GoPay or QRIS events to you.

We keep payment references so we can match wallet activity, handle missing-credit questions and check withdrawal disputes. The record usually includes rail name, timestamp, reference code and account link, not your private wallet PIN.

Yes. Send a request through Profile, Privacy Request, or email [email protected]. We will verify account ownership first, then share the account data we can provide under the rules that apply to your request.

Contact live chat between 09:00 and 02:00 WIB or email the privacy desk. We may ask for sign-in confirmation and recent account activity before changing details that affect access or payment records.

Cookies may remember session status, display settings and basic lobby use, including areas you open. They are used for account operation and security checks, not to sell your personal data to unrelated advertising lists.

You can ask us to remove data through the privacy request path. Some records may need to stay for payment checks, disputes or legal duties, especially when wallet activity or account access questions remain open.

We may record the device type, browser, IP range and session time. If the pattern looks unusual, we can ask for extra confirmation before allowing changes to password, mobile number or wallet-linked settings.